Why Negative Online Reviews are Good

When it comes to Web 2.0 and social media, many organizations hate the idea of losing control over what is said about their brand or products.  For many years, companies avoided engaging in newer online technologies that facilitate customer feedback in public mediums for this very reason.  How could they these mediums, monitor them all,… Continue reading Why Negative Online Reviews are Good

Winning Brands in Uncertain Times

As a follow up to my last post about the opportunities that abound in our depressed economy, I was thinking about what type of products and brands do well during these times.  In uncertain times, what type of products do you find solace in? The products and brands that are winners to me are inexpensive… Continue reading Winning Brands in Uncertain Times