Why Negative Online Reviews are Good

When it comes to Web 2.0 and social media, many organizations hate the idea of losing control over what is said about their brand or products.  For many years, companies avoided engaging in newer online technologies that facilitate customer feedback in public mediums for this very reason.  How could they these mediums, monitor them all,… Continue reading Why Negative Online Reviews are Good

Web 2.0 is Friendlier than Web 1.0

I enjoy Web 2.0 sites like Facebook and Twitter because they foster accountability and positive interactions. Sometime ago, people with cryptic usernames like webspider hid behind anonymity when interacting online.  In the Web 2.0 world, people are claiming their identities (which is a great for other reasons given this trend) and using social media sites… Continue reading Web 2.0 is Friendlier than Web 1.0

Hello WordPress!

WordPress came highly recommended by many other bloggers I follow.  So I dumped my Blogger account and I’m jumping on the WordPress bandwagon.  I hope you enjoy the new look!